SimplyInflatables.com accepts returns only within 30 days after shipment. Return shipments must display the return authorization (RA) number clearly on the shipping carton next to the shipping label. Returns without a properly displayed RA# will be rejected. You must contact our Customer Service department to obtain your RA #. You can reach us by email by clicking here.

The buyer is responsible for return shipping expenses as well as all other shipping expenses under all circumstances. All returned non-defective merchandise must be in original purchase condition with the original packaging intact and include the original receipt/invoice/packing slip to be eligible for credit. All returns that are eligible for credit are subject to a 20% restocking fee. SimplyInflatables.com will issue credit upon approval of returned merchandise. SimplyInflatables.com will not issue credit for unpaid merchandise. SimplyInflatables.com will not issue credit for returned merchandise damaged in shipment. SimplyInflatables.com will not issue call tags for returns. SimplyInflatables.com will issue credit only for an eligible return.